Terms & Conditions

Legal Disclaimer

As a local business, we understand the importance of clear and binding terms to protect both our customers and our business. Our legal disclaimers provide general information and explanations, offering a high-level overview of the terms and conditions governing our website. However, it is essential to note that this information does not constitute legal advice or specific recommendations for your individual business. As each business has unique requirements and customer interactions, we highly recommend seeking legal counsel to tailor terms and conditions that suit your specific needs and offerings.

Understanding the Basics

Our terms and conditions are a vital aspect of our legal framework, delineating the boundaries and guidelines for visitors and customers engaging with our website. Crafted to establish a legal relationship between us, as the business owners, and our site visitors, the terms and conditions are customized to reflect the nature of our business and the needs of our customers. Whether it's the provision of products or the dissemination of information, our terms and conditions are designed to safeguard both parties and outline the legal responsibilities and rights.

Essential Elements

Terms & Conditions – www.can-you.co.uk

Effective Date: 27.06.2025
Last Updated:  27.06.2025

1. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these terms. You must not misuse our services or try to access them in an unauthorized way.

2. Products and Pricing

All product descriptions, prices, and availability are subject to change without notice. We strive to provide accurate product information but cannot guarantee it is error-free.

3. Orders and Payments

• All information provided is true and accurate

• You are authorized to use the payment method

• We reserve the right to cancel or refuse orders at our discretion

4. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on location and courier. We are not responsible for delays outside our control.

5. Returns and Refunds

Please refer to our Returns & Refund Policy for details. You have the right to return items within 14 days in line with UK Consumer Rights.

6. Intellectual Property

All content on this site – including images, text, logos, and graphics – is owned by or licensed to www.can-you.co.uk and may not be used without permission.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss or damage resulting from the use of our website or products.

8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the jurisdiction of the UK courts.

9. Contact

For any questions, email us at office@can-you.co.uk.

UK GDPR-Compliant Privacy Policy – www.can-you.co.uk

1. Data Controller

www.can-you.co.uk is the data controller. Contact: office@can-you.co.uk

2. Personal Data We Collect

• Identity Data: Name, title, date of birth

• Contact Data: Address, email, phone number

• Financial Data: Payment details (processed securely)

• Technical Data: IP address, browser type, cookies

• Transaction Data: Purchase history

• Marketing Preferences

3. Legal Basis for Processing

• Contract: To process and deliver your orders

• Consent: For email marketing (you can opt out any time)

• Legal Obligation: For tax or regulatory compliance

• Legitimate Interest: To improve services and prevent fraud

4. Your Data Rights (UK GDPR)

• Access your data

• Request correction or deletion

• Object to processing

• Restrict processing

• Data portability

• Withdraw consent at any time

To exercise these rights, email us at office@can-you.co.uk.

5. Data Retention

We retain personal data only as long as necessary for the purposes set out above, and in line with legal requirements.

6. Sharing Your Data

We may share data with:

• Payment processors (e.g., Stripe, PayPal)

• Delivery services

• Legal authorities (if required)

• Analytics and marketing tools (only with consent)

We never sell your data.

7. International Transfers

If we transfer your data outside the UK, we ensure it is protected through standard contractual clauses or adequacy decisions in line with UK GDPR.

8. Data Security

We take appropriate measures (SSL, secure hosting, access restrictions) to protect your data from loss, misuse, or unauthorized access.

9. Complaints

You have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk | 0303 123 1113

10. Contact Us

If you have questions about your privacy or data:

Email: office@can-you.co.uk